Terms & Conditions

Effective Date: 1 March 2026

1. Acceptance of Terms

By registering for or using the AxionMedica platform, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Service.

2. Eligibility

The Service is available to registered businesses, clinics, hospitals, and licensed medical/dental professionals operating in India. By registering, you confirm that the information you provide โ€” including your organisation name and type โ€” is accurate and up to date.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately of any unauthorised use of your account. You agree not to share your account with third parties.

4. Orders & Payments

All orders are subject to availability and confirmation. Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. AxionMedica reserves the right to cancel any order due to pricing errors or stock unavailability. Payment terms are as agreed at the time of order placement.

5. Delivery

Delivery timelines are estimates and may vary. AxionMedica is not liable for delays caused by third-party logistics partners, natural disasters, or other circumstances beyond our control.

6. Returns & Cancellations

Orders may be cancelled before dispatch. Once dispatched, returns are accepted only for damaged or incorrect items, subject to our Return Policy. Consumable and pharmaceutical products cannot be returned once opened.

7. Intellectual Property

All content on the platform โ€” including product information, images, and branding โ€” is the property of AxionMedica and may not be reproduced without written permission.

8. Limitation of Liability

AxionMedica is not liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, the Service. Our maximum liability is limited to the value of the order in question.

9. Privacy

We collect and process personal data as described in our Privacy Policy. By using the Service, you consent to such processing.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.

11. Changes to Terms

AxionMedica may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms, contact us at support@axionmedica.in or call +91 720 731 5537.